What is Dynamics 365? Key Components & Benefits
What is Dynamics 365? Key Microsoft created Dynamics 365 , a collection of cloud-based business apps. It combines enterprise resource planning (ERP), customer relationship management (CRM), and other productivity tools. Advanced Warehouse Management Training Here are some basic points for students: Overview 1. Integrated Suite : Dynamics 365 is a unified platform that integrates various business applications to help manage and automate different business processes. 2. Cloud-Based : It is hosted on the Microsoft Azure cloud platform, ensuring high availability, scalability, and security. Warehousing Training Key Components 1. CRM (Customer Relationship Management) : Helps manage customer relationships, sales, marketing, and customer service. o Sales : Tools for managing sales processes, tracking leads, and closing deals. o Customer Service : Provides tools for managing customer su...